Updated brochure helps Sofia citizens    to change their accounts for electricity, water, heating and natural gas

Updated brochure helps Sofia citizens to change their accounts for electricity, water, heating and natural gas


04.11.2025

Overgas has joined the common brochure issued by the main utility companies – Electrohold, Sofiyska Voda and Toplofikatsia Sofia – to help Sofia citizens who want to change their accounts for electricity, water and heating.  The extended edition also contains a section on the change of natural gas account.  

The brochure “How to change my electricity, water, heating and gas accounts” brings together the most important information on the procedures for opening and changing the accounts for the essential utility services. The requirements, necessary documents, deadlines and payment methods are described there for each of the companies.  

The information brochure is accessible online on the websites of the four companies, as well as on the websites of their partners in the Municipality of Sofia. 

You can contact the companies and receive information for: 

1. Electrohold: phone number: 0700 10 010, email: sales@electrohold.bg, website: electrohold.bg

2. Sofiyska Voda: phone number 0800 121 21, contact form: sofiyskavoda.bg/qa

3. Toplofikatsia Sofia: phone number 0700 11 111, email:  info@toplo.bg, website: toplo.bg

4. Overgas: phone number:  0700 11 110, email gas@overgas.bg, website: overgas.bg

The project is part of the efforts of the four utility companies to make the processes for providing their services easier and accessible to all.  

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