Sofiyska Voda, operated by Veolia, opened its expanded Customer Service Center in Krasno Selo r.q. on 159 Tzar Boris III Blvd. The office with a modern and cosy interior offers 17 customer service desks, customer meetings rooms with as well as free Wi-Fi. 
The working hours of the CSC are from 8:00 a.m. to 05:00 p.m., including on Saturday, and payments are accepted until 04:45 p.m. 
Sofiyska Voda reminds its customers that many of the company’s services are accessible online. The company offers various ways of paying the monthly bills even without registration on the website, including through My Water mobile application. The company accepts payments also through the cash desks of Bulgarian Posts EAD, EasyPay, DSK Bank, FastPay, and CashTerminal.
https://www.sofiyskavoda.bg/nachini-na-plashtane
Information about the debts can be obtained through the customer profile, as well as through My Water App. Also, Sofiyska Voda offers online change of the account holder.  
https://www.sofiyskavoda.bg/change-ownership-requests
Real-time information about water supply interruptions is accessible 24/7 on the information map on the Sofiyska Voda website.
https://www.sofiyskavoda.bg/water-stops
The team of Sofiyska Voda, operated by Veolia, remains at the customers’ disposal to assist them through all the company’s official communication channels!